Good Products for Good People
FEEL GOOD SCRIPTS
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Hard Script and Polices

 

Hard Scripts/Policies

After orders are placed, unless Good Scripts is immediately contacted, orders may/may not be altered or cancelled.

Payment Information

I am currently accepting all forms of credit cards via our website and can accept paypal payments.  Please e-mail me to inquire about a paypal invoice lisa@feelgoodscripts.com.

Shipping Information

All of my products are handmade in very small batches.  Upon receipt of payment, a confirmation receipt will be sent within 24 hours.  Currently I am using Priority 2-3 day shipping from USPS.  Cost of shipment will be based on weight and size of the box used for shipment using USPS unless specified.  All orders will be shipped within 3-5 business days (M-Fri) of order date/time.  I will do my best to accommodate expedited shipping with ample notice.   UPS is available per request.  Please inquire for this type of shipping service.  

Please contact me for any custom orders and or special packaging/wrapping.  Prices will be adjusted depending on individual custom requests.  Other forms of shipping may be available depending on order size.  Please contact me for information.  (I am currently at a 8 week wait for custom soap orders/favors).   I will utilize UPS for all custom orders.  Price will vary based upon weight, size, and destination.  Customer is responsible for all shipping charges for their custom items.  

Orders will be shipped to the address listed on your checkout invoice.  Unless you contact me at the time of your purchase, some changes may not be possible.  

Holiday SHIPPING

Shipping times can change drastically, and you will be updated upon your purchase.  If there are any questions regarding shipping, or if expedited shipping is required, please feel free to e-mail me, and I will do my best to accommodate your request.  I will post on the website deadlines for purchases and shipping during peak holiday seasons.  

Products

Due to the nature of my products, it is possible for them to melt and or change when being shipped during the summer months.  Whipped Shea Butters and Lip Scripts are especially susceptible.  Unfortunately, this is something that I cannot control, but rest assured, it will not affect the overall quality of my products.  Whipped Shea Butter is a natural product and is very sensitive to heat and temperature changes.  It may lose volume and melt down completely, but is still safe to use.  Please keep this in consideration when ordering during warmer months.  The product may become grainy or crystalize, but will remain skin loving and safe.

All of my soap bars are hand cut by me and may vary by weight.  Due to the nature of unrefined ingredients, crystallization may occur and will not affect the quality of the actual product, but may affect the consistency.  The soaps, melts, and butters are also full of organic oils and raw unrefined butters, which can make your tub, shower, and your skin, soft, silky, and sometimes slippery.  Please be careful.

Refunds and Exchanges

Due to the nature of my products, I am unable to accept returns.  However, it is very important to me that every customer is completely 100% satisfied, so if you receive an item and it is not as you expected, allergy issue, or you do not like it,  please notify me immediately.  I will be happy to work with you to make everything right.  In most cases, a credit will be issued which can be applied to any future order without expiration and can be transferrable. 

Additional Information

*These soaps have an abundance of feel good oils and butters.  Please be careful in the shower and bath because it can make the surfaces slippery.  All of the soaps are cured for 4-6 weeks to create a harder more lasting bar, To increase the life of your soap bar, please place used bar in a well draining soap dish, not in sitting water.  

*Be careful around the eye area.  Cold process soap are still "soap," and can sting the eyes.  Avoid the eye areas.  

Additional Policies

Please feel free to contact me if you have a custom order, have special requirements, or want to request a custom bar with specific scents, ingredients, look, or packaging.  I absolutely love what I do, and even more so, love making items that make people feel good, so let me know!  

Custom items may incur extra charges.  Please inquire.